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Shipping policy
We striveto ensure that your order arrives safely and on time, if not ahead of schedule.
We move fast!
Order are generallyshipped out from our facility within 1 business day (excluding weekends and holidays)of ordering unless an item is temporarily backordered, a pre-order, or if additionalverification is needed for your order (i.e. bad address, fraud prevention).
Trackable & reliable shipping
Packages are generally shipped via USPS, FedEX, or DHL with trackable service which will be emailed to you once your package is being prepared. If you prefer a delivery with signature confirmation required, please let us know in your order comments and we will be sure to include it at no additional charge. Certain delivery instructions however, we are unable to include with your order (e.g. "bring it around back")
We care about your purchase
Boxes are amply sized and we do our best to ensure your items are well-protected during shipping. We may add tape over liquid products to help prevent leakage. If an item arrives damaged or an order arrives incorrect, pleasecontact us immediately for assistance.
Shipping for domestic orders (within United States)
Orders above $50 are shipped for freewith standard shipping (4-7 business days).
Orders below $50 are shipped for flat rate $6.95 with standard shipping (4-7 business days).
Here are the shipping services we typically use for domestic shipments:
- USPS First Class Mail (orders below 1lb)
- USPS Priority Mail
- USPS Priority Express
- FedEx Ground
- FedEx Home Delivery
- FedEx Standard Overnight
Shipping forinternationalorders (outside United States)
We ship to many countries and the cost for international shippingiscalculated at checkout. The cost will vary based on the shipping address and the total weight of the products in the order. Additionally, please be advised you may be responsible for import duties/taxes assessed by your federal government in order to receive your package which we are not responsible for.
Here are the shipping services we typically use for international shipments:
- USPS First Class International
- USPS Priority Mail International
- USPS Priority Express International
- FedEx Ground International
- DHL Express
Other important information
- Some items are drop shipped directly from the manufacturer's warehouse so your order may arrive in multiple shipments.
- We are not responsible for lost shipments due to incorrect addresses entered by the customer.
- In the event of a stolen or lost package that is not due to an incorrect address, a police report will be required in order to receive a replacement or refund.
Wholesale Accounts
Save money & make money with a free wholesale account!
Wholesale accounts are available for beauty industry professionals with a valid state issued license, enrolled beauty school students or any business owners with avalid business tax ID.
Wholesale accounts are ideal for:
- Barbers, cosmetologists, estheticians, and all other licensed beauty industry professionals.
- Beauty school students with valid student ID.
- Salon, spa, and barbershop owners.
- Retailers, boutiques, beauty supply stores, etc.
- Distributors and independent salespeople.
Please be advised we do not authorize re-selling our products on third party marketplaces such as Amazon, Ebay, Walmart, etc.
Highlights of our wholesale accounts:
- Receive 25-70% off retail prices on our entire catalog.
- No minimum orderrequirements -- orderonly what you need!
- Free domestic shipping on orders over $500+.
- International shipping available (freight and customs not included).
- No enrollment/annual fees, buying requirements, or any fine print -- it's 100% free, it's that simple!
Signing up is quick and easy! Click the button below and follow the steps in the next page.
Griffus Love Curls 2A to 4C Conditioner with Coconut, Chia & Flaxseed (400ml/13.52oz)
The Griffus Love Curls hair care line is vegan and approved for various hair care techniques. Infused with essential active ingredients like chia and flaxseed, along with other plant-based extracts, it delivers remarkable results for hair health.
This conditioner provides moisture and protection, sealing the cuticles to preserve the active ingredients within the hair fiber. It can also be used as a co-wash for those following the zero-poo technique.
30-Day Limited Returns Policy
We want you to love your purchase. If you are not satisfied with your order for any reason, we will gladly accept any unused and unopened products within 30 days of delivery.
105% Best Price Guarantee™
Our prices are so low, we guarantee them! If you find a lower price for this item on a competitor's website, let us know using the form below and we'll beat their price by 5%! Certain guidelines & limitations apply.
105% Best Price Guarantee
We are so confident in our low prices, we guarantee them!
If you findanitem being sold on a competitors website for less, let us know andwe will beat their price by an additional 5%--its that simple!
Guidelines and Limitations
- Competitor must be an authorizedretailer located within the USA.
- No auctions orthird party sellers.
- We will matchAmazon.comonly on listingsshipped and sold by Amazon.
- We will match Walmart.comonly on listingsshipped and sold byWalmart.
- Must be for exact same product in new condition.
- Must be cheaper on competitor website including any shipping fees.
- Must be cheaper on competitor's website excluding any promo codes.
- Item must be in stock and available for purchase on competitor's website at the time your request is reviewed. No out of stock, backordered, or pre-order products.
- Product must be availableto purchase for anyone, without exclusive member only access or login.
- Cannot be combined with any other discounts or promotions on our website.
How to Price Match a Product
To have a product price matched, you may contact us by phone at 1-800-818-9066or simply use the contact form belowto send us your request -- be sure to include in your message:
- Exact URL link to the specific itemon our website, or the reference code.
- Exact URL link to the specific item on the competitors website, not just theirwebsitehome page.
Once your request is reviewed, we will reply to you via email andyou will receive a uniquepromo code to redeem your exclusiveprice.
Return Policy
30-Day Limited Returns Policy
We want you to love your purchase. If you are not satisfied with your order for any reason, we will gladly refund or exchange itwithin 30 days of delivery.However, since we are dealing with beauty and personal care products,forhealth and hygienic concerns,all items returnedmust still be innew and unused/unopened condition.
Only items in the categories below may be returned after beinglightly usedas long as they are still inlike-newconditionand including all original accessories, packaging, etc.:
- Hair Dryers
- Flat Irons
- Curlers
Return Guidelines:
- Returned items must have avalid RMAvisible on the outside of the package.
- Returned items must be inbrand new, unopened, and unused condition- with the exception of hair dryers, flat irons, and curlers.
- Returned items must include all original items, accessories, manuals, packaging, etc.
- Returned items must be sent back to us (post marked)within 30 daysof your order being delivered to you.
- Returned items must be well packaged and protected to avoid damage during shipping.
- We recommend shipping returns using a service that includes tracking. In most cases, we canprovide a pre-paid shipping label to be deducted from your refund upon request.
- Refunds will beminusany original shipping feesyou paid on your order.
- You are responsible for the cost of returning the itemunless we made a mistake on your order. We can provide a pre-paid shipping label to be deducted from your refund upon request.
- You will receive an email once your refund has been posted. Pleaseallow up to 10 business daysafter receiving your return for processing - usually itwon't take that long.
*Returns received without a valid RMA on the outside of the box or not within the Return Guidelines mentioned above may be refused and sent back or assessed a restocking fee of up to 50% at our discretion.
How to initiate a return request:
- Carefully reviewour Returns Policy and Return Guidelines above to make sure your item qualifies for a return.
- If within our policy and guidelines, pleasecontact customer servicein order to obtain a Returned Merchandise Authorization Number (RMA #) for your product and further instructions.
*Returns received without a valid RMA on the outside of the box or not within the Return Guidelines mentioned above may be refused and sent back or assessed a restocking fee of up to 50% at our discretion.
Experiencing issues with your item?
If you are experiencing technical issues with a product and believe it might be defective,please contact the manufacturer of your product directly asyoumay be covered under their manufacturer's warranty. Every manufacturer has different policies and procedures but the information is usually in the paperwork included with your purchase or can be found online by visiting their website.
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Michelle S. (St. Louis, MO)
⭐⭐⭐⭐⭐
"Thank you for fast shipping and attentive customer service, I will definitely be back for future business as you guys carry everything I need for my salon!!"
David P. (Los Angeles, CA)
⭐⭐⭐⭐⭐
"Very impressed with my first experience with your company. Everything arrived much quicker than I expected and your prices are unbeatable."
Kathy (New York, NY)
⭐⭐⭐⭐⭐
"So happy to find a business who actually cares about their customers like you do which is rare these days. Will recommend to my friends :)"
